standard bank terrible client service

<p>I have app**** for an istore credit card about 4 weeks ago. so far I have received a reference number but no confirmation on my application. I have shared the reference number with agents telephonically but they always say they will consult with a supervisor but then I hear nothing back from them. One agent said the application has been processed and that I will be hearing from the courier service but this also never happened. everybody that I speak to does not seem to have access to the istore credit card and opt to just leave me hanging. if this is how the staff at the call center are trained to handle clients then you guys have serious problems.</p>