STANDARD BANK, TERRIBLE BANK!!!

Credit Card - the consultant did not give me the correct information, i had to call standard bank after receiving a letter in the post - a lady told me that my card was suspended however if i make payment i will be able to use the card again - i put an amount of R3000 to cover the amount owing along with somne left over - however i then find out that i still cannot use my card cause its actually permanatly suspended.... this is not what the consultant advised, so as the customer i lost out on R1400 (i tried to get this refunded to me by Zukizwa Nkomo however Standard bank had no interest in helping me due to their mistake! <br> <br> Cheque Card - *****ulant activity occured on my account - i stopped the card to get a new, this was on the 18 December (the *****ulant amounts still have not been deducted from my account and Standard bank has taken money off my account for a replacment card!!!! HAVE YOU EVER!!! if there is ******** activity on my account why should i be the one to pay for a new card?? i cannot wait to leave Standard Bank - they have only given me a head ache and their consultants are not trained correctly!! please could standard bank try and help me! just this once