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irenems I

1 reviews | Active since Mar 2017

06 Dec 2021, 12:56

Standard Bank Term Loan: Harassment, Miscalculations and Misuse of Funds

Good day, Kindly note that I have been constantly harassed by MBD Creditors on various numbers of a Standard Bank Personal loan that I have, as of late - paid up in full. They first called back in February 2021 to settle the Standard Bank account in 6 installments then, and once I paid that, they further called me to pay the 7th month. I did that, then... furthermore, continued to tell me to pay an amount: 586.12 to be settled (which makes it the 8th month that I paid). I am constantly called by MBD Creditors who I have advised manier times to check my Standard Bank statements and their initial recording, so that they see that I do not owe Standard Bank. Just today, I received a call from MBD Creditors today, from Boniswa, saying that I owe 286, which they are lying yet again. I went onto check on my Standard Bank account, it now gives a different amount of 86.11. I want to take legal action against both Standard Bank and MBD Creditors for harassment and miscalculations of funds, as I cannot take it any longer. Also, when I check my credit score, Standard Bank is nowhere to be mentioned of the payments I have been making nor any amount outstanding. Contact Numbers I was called on: *** *** *** *** Term Loan: ***

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Replies (1)
Standard Bank
Standard Bank's reply06 Dec 2021, 19:25
Official
Dear Irene M

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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