1 reviews | Active since Sept 2021
Standard Bank "Technical Error" caused debit orders to bounce and affect credit rating
I did an inter account transfer on my Standard Bank mobile app yesterday (01/12/2021). After completing the application, I received a "Technical Error" message on my screen. The money was debited to my savings account but not credited to my current account. I contacted Standard Bank who advised me they were experiencing technical errors and it would be rectified. Today I checked my account and the funds have still not credited. Two of my debit orders have bounced and a third due to come off today will bounce too. This means that I have to contact all three companies to re-debit my account (once the funds finally clear in my account); I will be charged debit order reversal charges, and my credit score/rating will be affected.
Very unhappy!
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