1 reviews | Active since Jun 2016
Standard Bank taking your own money!
<p>I personally have 2 contract saves accounts with Standard bank, I also opened contracts saves for my children for 20years. </p> <p>I want my own accounts to pay out earlier because I need the money urgently, last year the penalty fee was R200 and now suddenly R400 per account! This is *******! I went through my contract and no where is amounts stated only that there will be a penalty fee, how can that penalty went up double in one year without notifying the customers! This mean the bank just TAKE almost R1000 of MY money just to get my own money I have saved up! I do get it that it is a contract save CONTRACT, but to pay a penalty of R400 is ridiculous - you are robbing your own customers!</p>
Good day Lize-Marie van Onselen
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
**********Good day Lize-Marie van Onselen
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Dear Lize-Marie van Onselen
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Lize-Marie van Onselen
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
When will I receive a solution to this matter?
When will I receive a solution to this matter?
Have not received ANY correspondence on this matter.
Have not received ANY correspondence on this matter.
