AE
Angelique E
1 reviews | Active since Nov 2023
24 Sept 2024, 09:56
Standard Bank taking to long to relese eft payments
Awaiting for payment to reflect into my Capitec Account from a person who banks by Standard Bank. She made a eft payment in the early morning on the 22nd of Sept . Its Day 3 already and no Funds yet released. Its the first time there is a delay and waiting so long. Normally i received a payment by the next day after eft was completed. Ref number of pending payment : ***
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Replies (2)
Standard Bank's replyOfficial
24 Sept 2024, 10:19Dear Angelique
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Sept 2024, 10:19
Official
Dear Angelique
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
25 Sept 2024, 08:17Dear Angelique
Our team tried calling you to no avail.
Please confirm a convenient time we can call you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we can call you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Sept 2024, 08:17
Official
Dear Angelique
Our team tried calling you to no avail.
Please confirm a convenient time we can call you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we can call you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***