1 reviews | Active since Feb 2017

14 Jan 2020, 18:25

Standard bank taking advantage

What a horrible ban****!they charge you to take your money but when money is paid into your account they hold it back...*** it was paid from a standard bank account.Whenever you try to call them its always the same story high call volumes. ..so they drain my airtime aswell as bank costs..this is why we as citizens are suffering and standard bank is rich

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Replies (2)
Standard Bank
Standard Bank's reply15 Jan 2020, 05:21
Official
 
Hello Yvette
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
 ********** ********** (fax)
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Standard Bank
Standard Bank's reply24 Jan 2020, 09:27
Official
Dear Yvette Clarke

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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