CT
Claude T

1 reviews | Active since Nov 2011

25 Nov 2024, 10:31

STANDARD BANK TAKES ADVANTAGE OF 86 YEAR OLD MAN ON LIFE SUPPORT

My 86 yr old father, is lying in ICU on life support, because ********s decided to beat him senseles during a house *******. I contacted STD bank to block his cards. They blocked his entire accounts, so i cant make payments or transact on his behalf, which i normally do for him. Despite his credit card having a pin number on it, they were able to purchase goods, without the pin. Shortly thereafter they send an SMS to his phone saying that his card payment is overdue, so i log into the call centre and ask for the entire amount that is outstanding, so that i can pay it from my own account, as i have his credit card number. So an idiont by the name of Lucky, gives me a long story. So i ask him if STD Bank is happy to take advantage and charge interest to a half dead man. Two sentences later he state that they are happy to charge interest, and when i queried that he denied it. I requested a manager, it is now two weeks later, NO CALL. STD bank well done on taking advantage of society's most vulnerable, when they are in a time of extreme need. without using the most extreme and vulgar superlatives,YOU ARE THE MOST USELESS BANK ON EARTH. NEVER EVER BANK WITH THESE IDIOTS!

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Replies (1)
Standard Bank
Standard Bank's reply25 Nov 2024, 10:47
Official
Good day Claude.

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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