Standard Bank take no action or responsibility in the shoddy treatment of a senior citizen!

On 25/2/2022 I wrote a review of how my Father in law had his entire pension and monies taken out of his Bank account in August 2021 and eventually through this platform (Thank you Hellopeter) the ***** division eventually contacted via email with the usual blah blah. They refuse to directly speak telephonically to my Dad, even the contact centre cann't help. Now he receives emails from the supposed Standard Bank online ***** division requesting all his confidential information. There is something serious going on here and I would like my Dad to be contacted via mobile at once and explain what is going on.