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1 reviews | Active since Jul 2019

03 Jul 2019, 17:07

Standard Bank / Take A Lot Funds Taken without authorisation

My Frustration started the 15th June 2019 @ about 6-45 am i was contacted by a Standard Bank consultant with regards to my account, about an transaction taking place via internet banking of an substantial amount of funds being transferred from my account by Takealot i rep**** its not me, i'm not doing any transaction so early, the consultant rep**** she will stop it or the internet banking up till today i am waiting for the case to be resolve can anybody assist who we turn to if the bank you entrusted with your funds take so long to reimburse your money such a huge amount.i desperately need the money ASAP must i now just wait till they recovered the money, when i phoned today they advised me they still waiting for the recording from the conversation we had the 15th June

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Replies (1)
Standard Bank
Standard Bank's reply04 Jul 2019, 06:12
Official
 
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Sheriline Martin 
Complaint Resolution Centre
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