SS
Susan S
1 reviews | Active since Aug 2018
03 Nov 2021, 15:09
Standard Bank Systems Not Up To Date
Good day, On 24 October all my installments for my term loans went off of my account. There was money in my account as my salary had been paid into my account. I have, starting on 25 October received almost 20 calls related to payment that was allegedly not received....The calls are continuing, all whilst in fact it payment was made on time.
THIS IS HARRASSMENT. PLEASE STOP CALLING ME.
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Standard Bank's replyOfficial
03 Nov 2021, 16:12Dear Susan S
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Standard Bank's reply03 Nov 2021, 16:12
Official
Dear Susan S
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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