AJ
Ahmed J
1 reviews | Active since Dec 2009
02 Jul 2023, 14:16
Standard Bank systems keep on going down !!!
Hi all
I was suppose to book a winter holiday tomorrow using my diners club card But last night at 18:37 pm at Killarney mall on the 1 July { which is new month } the standard bank ATM went down and took down my card
Now I cant go on Holiday as it takes 3 to 5 days to get a new Diners club card
Your systems keep on failing 1. Website goes down 2. point of sale does not work 3. ATM goes down 4. ATM has no money
I keep on whatsapp Peter Malatji *** but no response I don't want a job but I want to sit in front on the head of standard bank IT systems and tell him he needs my help as a consultant to keep the systems UP and running as the current team does not know how to
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
02 Jul 2023, 14:26Good Day
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jul 2023, 14:26
Official
Good Day
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
AJ
Ahmed J's updateReviewer Update
02 Jul 2023, 14:41Received Gordon Billa , lets see what happens
AJ
Ahmed J's update02 Jul 2023, 14:41
Reviewer Update
Received Gordon Billa , lets see what happens
Standard Bank's replyOfficial
02 Jul 2023, 14:53Good Day
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
You have received an email from us.
Please read over and then react appropriately.
Looking forward to hearing from you.
Warm Regards
Standard Bank Hello Peter Team
***
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
You have received an email from us.
Please read over and then react appropriately.
Looking forward to hearing from you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jul 2023, 14:53
Official
Good Day
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
You have received an email from us.
Please read over and then react appropriately.
Looking forward to hearing from you.
Warm Regards
Standard Bank Hello Peter Team
***
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
You have received an email from us.
Please read over and then react appropriately.
Looking forward to hearing from you.
Warm Regards
Standard Bank Hello Peter Team
***
AJ
Ahmed J's updateReviewer Update
02 Jul 2023, 14:56Received no e-mail , I have also checked my spam folder
my e-mail address is ***
I suggest you whatsapp me on ***
as you can see your systems and promises dont work !!!
my e-mail address is ***
I suggest you whatsapp me on ***
as you can see your systems and promises dont work !!!
AJ
Ahmed J's update02 Jul 2023, 14:56
Reviewer Update
Received no e-mail , I have also checked my spam folder
my e-mail address is ***
I suggest you whatsapp me on ***
as you can see your systems and promises dont work !!!
my e-mail address is ***
I suggest you whatsapp me on ***
as you can see your systems and promises dont work !!!
Standard Bank's replyOfficial
02 Jul 2023, 15:11Good Day
Please check again and advise via email .
Warm Regards
Standard Bank Hello Peter Team
***
Please check again and advise via email .
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jul 2023, 15:11
Official
Good Day
Please check again and advise via email .
Warm Regards
Standard Bank Hello Peter Team
***
Please check again and advise via email .
Warm Regards
Standard Bank Hello Peter Team
***
AJ
Ahmed J's updateReviewer Update
02 Jul 2023, 15:15I have received and responded but lets see how quick can I receive
standard bank systems are always down ! , who can we sit and speak to face to face
standard bank systems are always down ! , who can we sit and speak to face to face
AJ
Ahmed J's update02 Jul 2023, 15:15
Reviewer Update
I have received and responded but lets see how quick can I receive
standard bank systems are always down ! , who can we sit and speak to face to face
standard bank systems are always down ! , who can we sit and speak to face to face
Standard Bank's replyOfficial
02 Jul 2023, 16:21Good Day Ahmed
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jul 2023, 16:21
Official
Good Day Ahmed
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***