JB
Jurgens B

1 reviews | Active since Mar 2024

25 Mar 2024, 12:07

Standard Bank system failure

We are trying to sell properties bought as investments years ago. The properties were all bank financed and have since been paid off. Standardbank can't confirm or find the settled term loan records on their systems. Making it impossible to sell the property..... How is this possible in todays modern age with proper banking systems????

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Replies (2)
Standard Bank
Standard Bank's reply25 Mar 2024, 12:22
Official
Dear Jurgens

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply26 Mar 2024, 14:12
Official
Dear Jurgens 

We appreciate you sending us the emails. 

Please evaluate the response from our team and adjust as necessary.

Eagerly awaiting your reply. 

Kindest regards
Standard Bank Hello Peter Team 
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