JB
Jan B
1 reviews | Active since Aug 2024
06 Aug 2024, 15:47
Standard Bank / suspended account due to SARS refund
my account was suspended and is under investigation and its been 7 working days now. reason! waiting for confirmation from Sars about my refund which was deposited in my account. i have family responsibilities and need my money! I'm tired of making calls and getting the same lame excuses. please don't tell me your will escalate the matter because that also means nothing to me. just open my account and give me access to the money which rightfully belong to me!
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
06 Aug 2024, 16:23Dear Jan
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Aug 2024, 16:23
Official
Dear Jan
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
JB
Jan B's updateReviewer Update
06 Aug 2024, 16:35all you people who works for standard bank should be ashamed of yourselves and the Bank you work for. i've gone through the reviews and i see many similar cases as mine.
" We will do our best to resolve this issue as soon as possible and find a solution that works for you. "
when is "as soon as possible" WHEN????
" We will do our best to resolve this issue as soon as possible and find a solution that works for you. "
when is "as soon as possible" WHEN????
JB
Jan B's update06 Aug 2024, 16:35
Reviewer Update
all you people who works for standard bank should be ashamed of yourselves and the Bank you work for. i've gone through the reviews and i see many similar cases as mine.
" We will do our best to resolve this issue as soon as possible and find a solution that works for you. "
when is "as soon as possible" WHEN????
" We will do our best to resolve this issue as soon as possible and find a solution that works for you. "
when is "as soon as possible" WHEN????
Standard Bank's replyOfficial
06 Aug 2024, 16:53Dear Jan
Our team will follow up with the team currently dealing this matter.
Our sincere apologies for the inconvenience experienced.
We will be in touch with further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will follow up with the team currently dealing this matter.
Our sincere apologies for the inconvenience experienced.
We will be in touch with further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Aug 2024, 16:53
Official
Dear Jan
Our team will follow up with the team currently dealing this matter.
Our sincere apologies for the inconvenience experienced.
We will be in touch with further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will follow up with the team currently dealing this matter.
Our sincere apologies for the inconvenience experienced.
We will be in touch with further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
07 Aug 2024, 14:37Dear Jan
We appreciate you taking our call.
We are happy that you ;have finally heard from our ***** team.
We sincerely apologize for any inconvenience this has caused.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you taking our call.
We are happy that you ;have finally heard from our ***** team.
We sincerely apologize for any inconvenience this has caused.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Aug 2024, 14:37
Official
Dear Jan
We appreciate you taking our call.
We are happy that you ;have finally heard from our ***** team.
We sincerely apologize for any inconvenience this has caused.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you taking our call.
We are happy that you ;have finally heard from our ***** team.
We sincerely apologize for any inconvenience this has caused.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***