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loganathan G

1 reviews | Active since Jan 2010

07 Oct 2015, 16:58

Standard bank supports *****

i have taken time to check my bank statement and found a deduction of R99.99 repeated for the passed 6 months from a company later identified as Verdiva *** and supported by Sage ***<br> <br> when asked regarding why this was allowed to be deducted from my account without my permission i was told that she did not know if any verification takes place before any deduction is allowed to be done on a Standard Bank clients account and i would need to resolve this matter myself although i did not give permission for any deduction,which in essence means anyone can ***** my money from a Standard Bank account.<br> <br> there was no recourse offed and i was told the Bank will do nothing for any deductions done more that 40 days ago.<br> <br> This Verdiva company apperas to be is *****ing funds and keeping it under R100 so no one will notice from unwitting clients and Standard Bank is doing nothing to stop it.<br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply08 Oct 2015, 10:01
Official
Hello Logan1105,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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