TL
Tony L

1 reviews | Active since Aug 2019

31 Aug 2019, 16:04

Standard Bank supporting internal syndicates

WARNING - Standard Bank - South Africa prefers to support internal ******** syndicates than their clients.

As the elderly have little knowledge of internet banking/technology they are being targeted from syndicates operating within Standard Bank - South Africa

Please be aware that if your cell number suddenly stops being able to receive or make calls it has probably been reported ******. This happened to my parents and I need to warn people out there of this, as Standard Bank refuses to refund their money, even though it was reported on the same day.

Your cell number will be reported ******, the syndicate then magically registers you at the bank with a new cell number allowing them to receive a OTP on their cell and create a beneficiary to then pay themselves to another bank.

Even when you report it to Standard Bank - South Africa on the very same day, they will refuse to refund you the money( even though it's through their negligence and lack of security) stating it has been reported after the fact and not prior???? Their staff is giving out or selling clients details, cell number , profile log on etc to these syndicates, otherwise how the hell would the syndicate have all this information.

Standard Bank - South Africa shame on you allowing this to happen especially to pensioners!!!!

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Replies (1)
Standard Bank
Standard Bank's reply03 Sept 2019, 11:40
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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