Standard Bank supporting ********** activities on my account

On the 25th June 2018 there were a number of ********** debit orders that went through my husband's account. I called the Prestige line the next day to report as I have signing authority on his account. The consultant confirmed that he can see that the debits are ********** and that he will log a call for the fees to be reserved. A reference number was given.

On Monday,2nd July 2018 I called again as non of the reverses were done. The Prestige consultant told me that the response from the other department was that they will not reverse the debits and charges from them as debits are not authorized in the bank . This was a total shock as Standard bank has never been so loose in the years I have been banking with them.

I have a big concern that my money is no longer safe at Standard Bank as anyone is allowed to debit my account **********ly and the bank find that not to be any of their concern.

I plead with you,Standard Bank, to do the right thing and assure us that our funds are safe in your bank. Also, your consultants need to have some people s****s and answer being aware that they are talking to people and not robots.