AR
Alexander R
1 reviews | Active since Nov 2021
03 Nov 2022, 09:11
Standard Bank Supervisor
Standard Bank, PLEASE pull up your socks! Don't tell your clients that you will return their calls, but then you don't! I am waiting for a call from a supervisor from the Home Loans division. All I can say is, please don't keep me waiting.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
03 Nov 2022, 09:31Good Morning Alexander
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Nov 2022, 09:31
Official
Good Morning Alexander
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
AR
Alexander R's updateReviewer Update
03 Nov 2022, 15:01Still no phone call from Standard Bank. I called this morning at about 9am and it's 15H01 now.
AR
Alexander R's update03 Nov 2022, 15:01
Reviewer Update
Still no phone call from Standard Bank. I called this morning at about 9am and it's 15H01 now.
Standard Bank's replyOfficial
03 Nov 2022, 15:17Hi Alexander
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Standard Bank's reply03 Nov 2022, 15:17
Official
Hi Alexander
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***