STANDARD BANK SUCKS

Standard Bank's customer service is absolutely hopeless.

I have had to open a ***** case on my account after having all my money take thins morning and after having gone to open a case at SAPS and gotten a sworn affidavit I submitted to the email provided by ***** for their investigators

I have not received a response, its month, I'm a breast cancer patient who is currently already under undue stress and this has just made my situation worse.

When I called back to change my debit orders with Standard Bank I could not be helped. this investigation supposedly takes 6-10 days to be resolved but in the interim my account can be over drawn and be placed in arrears with all credit facilities, I was on the phone with ***** department as the money was being take from account and yet I can't get those transactions reversed?????

I find it really unacceptable that the investigation division of their ***** department can only be contacted via email, how does this help the clients? we are at their mercy until they get in touch, with no repercussions to them!!!!