Standard Bank Sucks

WARNING!!! Standard Bank will give your pin code to ********* and then refuse to pay back money taken from your accounts.

All a ******** needs is your phone, your Mastercard and your ID number and Standard Bank's low security authentication will hand over your pin.

My wallet and phone were ****** out of the car while I was surfing. Two and a half hours later I discovered the loss and reported it, but the ******* had already taken R19 000 out of my account.

Standard bank, after lying about how the ******* got hold of my pin, is still suggesting that I might have colluded with them and refuses to pay back the money.

BUT I checked my phone billing and found that the ******* just swapped my SIM card into another device and phoned *** Card Division and claimed to have forgotten their pin. A simple authentication: Card number, id number, cellphone number and OTP and STANDARD BANK gave them my pin.

Worst of all is the Bank's attitude. I have been with them since 1984, but there has been no sign of sympathy or client loyalty. They actually don't care about one small fry.

My mate had his FNB card ****** at the same time and the ******* took R10k. FNB's response: we don't know how it was done - maybe the card was cloned; but here's your money back anyway.