WM
Whitney M

1 reviews | Active since Jul 2018

25 Dec 2024, 20:27

💩standard bank sucks big time

Have a home insurance with standard bank and when I logged a call for attempted house breaking they didn't send anyone to come fix. The house is really unsafe, I have 3 young girls staying with me and on top of it I am pregnant, but they couldn't help me with the trauma. They left me alone without any help but expect me to pay every month for insurance there's doesn't care. I hate you standard bank

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Replies (3)
Standard Bank
Standard Bank's reply26 Dec 2024, 08:08
Official
Good day Whitney, 

Thank you for alerting us to this.

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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WM
Whitney M's update26 Dec 2024, 14:20
Reviewer Update
Standard bank
Until now which is already past 2pm I have not been assisted. You are gambling with mine and my daughters lives here, what is the purpose of taking out a home insurance for? You really don't take me serious, if anything happens to me and my family you will be held liable
Standard Bank
Standard Bank's reply27 Dec 2024, 12:15
Official
Good day Whitney,

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience.  

Kindest regards 
Standard Bank Hello Peter Team 
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