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1 reviews | Active since Jan 2017

23 Jan 2017, 13:56

Standard Bank SUCKS and they have a bunch of idiots working in their Corporate Card Division

<p>I closed all my accounts at Standard Bank due to shoddy service. I moved over to FNB thinking that my days of dealing with Standard Bank would be over. Not a chance. The corporate card division and my private bankers have once again proved what a bunch of useless individuals they actually are. On 3 October LAST YEAR I closed my accounts - today I am still receiving a statement from the Corporate Card Division. This is a message I received from Penelope Dunn on 18 October last year after becoming so frustrated at this entire debacle</p> <p>Dear Colleagues</p> <p>Kindly assist with the reversal of the corporate card fee and close the card please.</p> <p>Kind Regards</p> <p>Penelope Dunn</p> <p>Transactional Banker. Sandton Private Banking Suite</p> <p>Alice Lane 1st Floor, Cnr Fredman Dr & 5th St Sandton 2196</p> <p>Tel +27 11 ********** E-mail ********** <p>Private Banking Line ***</p> <p> </p> <p>Standard Banks pay offline is </p> <p>We are committed to delivering excellent customer experience. Should we not meet your expectations or if you have any outstanding matters, please contact us.</p> <p>WHAT A JOKE.</p> <p>I have been trying to sort this out for four months now and STILL I am receiving statements.</p> <p>STANDARD BANK - I warned you I would go this route, via social media. I am now at the end of my tether. I want the entire country to know what a bunch of useless individuals you actually are. Why anyone actually banks with you I have no idea. Carry on sending me statements, they will be ignored. Someone should be fired over this. *********** individuals such as yourselves should be given the boot. Your are a bunch of oxygen ******* who in fact dont deserve to be employed. Now get off my case and earn your salary. Bunch of idiots!!!!!</p>

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Replies (2)
Standard Bank
Standard Bank's reply24 Jan 2017, 10:38
Official

Good day Ali ****burn

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply09 Feb 2017, 13:52
Official

Dear Mrs Bull

I refer t our telephonic conversation and confirm that the matter has been addressed.

Thanks,

Complaint Resolution Centre

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