YN
YOLANDE N
1 reviews | Active since Aug 2009
23 Jul 2024, 10:26
Standard Bank Sucks
There was ***** on my account which I reported and got issues a new card. The ***** investigation was completed and I got a call saying the money will be refunded. It is now 4 days later and I still dont have my money back
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
23 Jul 2024, 10:28Hi Yolande
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply23 Jul 2024, 10:28
Official
Hi Yolande
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
YN
YOLANDE N's updateReviewer Update
23 Jul 2024, 11:12I am in the branch and wont leave until i have my money. Been holding to speak to ***** claims for 52 minutes
YN
YOLANDE N's update23 Jul 2024, 11:12
Reviewer Update
I am in the branch and wont leave until i have my money. Been holding to speak to ***** claims for 52 minutes
Standard Bank's replyOfficial
23 Jul 2024, 11:15Hi Yolande
Our team is still looking into this matter and will be in touch with you. We are doing our best to ensure that all your concerns are amicably resolved.
We value your continued support and patience.
Kindest regards,
Our team is still looking into this matter and will be in touch with you. We are doing our best to ensure that all your concerns are amicably resolved.
We value your continued support and patience.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply23 Jul 2024, 11:15
Official
Hi Yolande
Our team is still looking into this matter and will be in touch with you. We are doing our best to ensure that all your concerns are amicably resolved.
We value your continued support and patience.
Kindest regards,
Our team is still looking into this matter and will be in touch with you. We are doing our best to ensure that all your concerns are amicably resolved.
We value your continued support and patience.
Kindest regards,
Standard Bank Hello Peter Team
YN
YOLANDE N's updateReviewer Update
23 Jul 2024, 11:25I have no patience left. Been holding on for ***** claims for an hour now
YN
YOLANDE N's update23 Jul 2024, 11:25
Reviewer Update
I have no patience left. Been holding on for ***** claims for an hour now
Standard Bank's replyOfficial
23 Jul 2024, 12:18Hi Yolande
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Jul 2024, 12:18
Official
Hi Yolande
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***