Standard Bank Sucks.

If I could give a rating of 0 I would. Most pathetic bank when it comes to assisting customers with queries and extremely untrained and s****ed call centre agents who do not know what they are doing.

I recently put through a request for a transaction that I needed to be reverted back to me. I was told that I could complete a dispute form and the issue will be handled and that there was no time limit on the transaction. After the documents are completed I get an email stating that they can't do the revert because time has passed. If a client has put a payment through for an item that they did not receive and is not getting assistance from the retail site, our bank should be able to assist . Absolute **** bank. Will be changing to nedbank soon.