RE
Ryan E

1 reviews | Active since Jul 2018

11 Jul 2018, 23:06

Standard Bank Sucks

I am so furious with my bank that i have been with for more than 10 years. I was approached by Standard bank just over a year ago to change my account from my flexi save to a current account. With all the perks that came with it i thought yeah why not. Today those perks turned into debt because as i asked Canal Walks friendly staff what do o do with my old card and account they gladdly told me i dont need to worry about it since they will close it. Now i owe money to that account and i can apply for vehicle financing since my bad credit score is Big thanx to the friendly staff at Standard Bank Canal Walk. I want that account closed like i requested when it was still active and not in arrears. Maybe its time to just count my losses and join FNB or any other bank thats lazyness wont make me have to spend more and inconvenience my life....

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Replies (3)
Standard Bank
Standard Bank's reply12 Jul 2018, 10:20
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply18 Jul 2018, 15:08
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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RE
Ryan E's update21 Jul 2018, 09:39
Reviewer Update
Thanx for attending to my problem and sorting it out.