FM
Farid M

1 reviews | Active since Nov 2015

01 Jun 2016, 09:58

Standard Bank Sucks

<p>I did a purchase transaction and paid with cheques. The cheques were cleared out of my account the very nexy day. I enquired at the bank as to why the supplier did not receive the money and was told that it takes 7 days to clear the cheques. This has caused me a major inconvenience. Also I would like to know where this money is laying and who is getting the interest this money could have generated. It was a Standard bank to Standard Bank transaction.If they were so worried about this being a ********** transaction why not just contact me instead of causing me stress.At the end of the day it is my money. </p>

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Replies (2)
Standard Bank
Standard Bank's reply01 Jun 2016, 11:44
Official

Good day Farid

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply03 Jun 2016, 05:54
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 03 June 2016.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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