DO
Dene O

1 reviews | Active since Dec 2019

04 Mar 2022, 19:03

Standard Bank sucks

Since day 1 I have always received bad service from Standard bank.

There's no way of communicating with anyone. The Table Bay mall branch always has an issue and closed when I go there.

We work 9 to 5 jobs. What do we do if we can never get to the bank? Yall need to brush up on your customer service and find ways to reach all your clients.

I am veing charged honoring fees twice a month!!!

And I get charged even if I withdraw money at a standard bank ATM.

There's a fee for everything.

Request callbacks, no one calls.

Email, no one responds.

I'm so over standard bank. I have never felt like I'm benefitting

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Replies (1)
DO
Dene O's update26 Apr 2022, 18:24
Reviewer Update
An entire month later....and only a response now. Well:
1. NO!!! My issues has not been resolved. No one ever called. I have been placed on hold every chance whenever I would call

2. The fact that you only responding a month or what later with a generic email, says a lot.

I will be closing my account and move banks. Standard Bank is the pits