KI
Khaalid I
1 reviews | Active since Feb 2020
01 Mar 2020, 10:40
Standard bank student achiever dormant for years - Account closed and issue resolved
I posted last week that my student achiever account was over R4700 in a negative balance however the account was dormant for years. The complaint got escalated to the complaints resolution centre and Joseph resolved my issue and the account is now closed.
Thank you for resolving this.
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Standard Bank's replyOfficial
02 Mar 2020, 12:31Hello Khaalid
We have received your compliment.
We have received your compliment.
Thank you so much for taking the time to compliment our staff.
I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply02 Mar 2020, 12:31
Official
Hello Khaalid
We have received your compliment.
We have received your compliment.
Thank you so much for taking the time to compliment our staff.
I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***