GD
George D

1 reviews | Active since Jan 2020

11 Jan 2020, 07:28

Standard Bank Student Achiever Dormant Charges

Im very disappointed in Standard Bank South Africa for taking advantage of their customer. It shows that you dont care about your customers all you want is profit to your organization. I have dormant student achiever account with you guys but surprisingly is still getting monthly charges even now. Now my account is sitting on credit balance and they say i have to settle R2200 to close the account or make it active. Worst part is i never borrow money from standard bank. Or this is part of your lien strategy.

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Replies (1)
Standard Bank
Standard Bank's reply12 Jan 2020, 02:02
Official
Hello George
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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