Standard Bank Student Achiever Account

Dissatisfied with Student achiever account terms

I was billed R3000 for monthly management fees and overdraft facility fees(I did not consent to this) because I stopped using my standard bank account a few years ago and did not go to the bank to close it because I was unemployed at the time.

I called the contact centre and was told that as long as the account is in a negative i will be charged. I could not escalate the matte rover the phone and was told to go to the branch where i opened the account. This is to cost me additional money that i already do not have.

It being a student achiever account, the management fees went up to roughly R70 and so that the overdraft thing that I never consented to. I fail to understand how what is supposed to be a student achiever account be billed so much money every month.

I had to apologize to my partner as that money was supposed to pay for the most important thing in life. I am left embarrassed and ashamed.