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Muhammed M
1 reviews | Active since Mar 2014
02 Dec 2023, 11:25
Standard Bank stuck in the 80s
I will be moving over to a new bank , very behind in the world cannot even confirm proof of address and ID online need to wait at branches that are always full with not enough tellers , sick of paying for nothing
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
02 Dec 2023, 11:31Good day Muhammed
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Dec 2023, 11:31
Official
Good day Muhammed
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
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Muhammed M's updateReviewer Update
02 Dec 2023, 12:06What kind of a response is this ? It does not have a real plan of action
I'm literally still sitting and waiting here to upload a proof of residence
I'm out after over 10 years - I know with FNB you upload docs electronically time is money
Please should look out for banks with serious customer service
I'm literally still sitting and waiting here to upload a proof of residence
I'm out after over 10 years - I know with FNB you upload docs electronically time is money
Please should look out for banks with serious customer service
MM
Muhammed M's update02 Dec 2023, 12:06
Reviewer Update
What kind of a response is this ? It does not have a real plan of action
I'm literally still sitting and waiting here to upload a proof of residence
I'm out after over 10 years - I know with FNB you upload docs electronically time is money
Please should look out for banks with serious customer service
I'm literally still sitting and waiting here to upload a proof of residence
I'm out after over 10 years - I know with FNB you upload docs electronically time is money
Please should look out for banks with serious customer service
Standard Bank's replyOfficial
02 Dec 2023, 12:11Good Muhammed
We do apologise for the breakdown in service.
Please forward us the name of the branch you are currently visiting so we can investigate the matter.
Kind regards
Standard Bank Hello Peter Team
***
We do apologise for the breakdown in service.
Please forward us the name of the branch you are currently visiting so we can investigate the matter.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Dec 2023, 12:11
Official
Good Muhammed
We do apologise for the breakdown in service.
Please forward us the name of the branch you are currently visiting so we can investigate the matter.
Kind regards
Standard Bank Hello Peter Team
***
We do apologise for the breakdown in service.
Please forward us the name of the branch you are currently visiting so we can investigate the matter.
Kind regards
Standard Bank Hello Peter Team
***
MM
Muhammed M's updateReviewer Update
02 Dec 2023, 12:20Standard bank lenasia signet terrace branch
MM
Muhammed M's update02 Dec 2023, 12:20
Reviewer Update
Standard bank lenasia signet terrace branch
Standard Bank's replyOfficial
02 Dec 2023, 12:32Hi Muhammed
Thank you. We will follow up and get back to you.
Kindest regards,
Thank you. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply02 Dec 2023, 12:32
Official
Hi Muhammed
Thank you. We will follow up and get back to you.
Kindest regards,
Thank you. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
06 Dec 2023, 10:54Hi Muhammed
We made three attempts to reach you on your mobile and sadly could not get hold of you. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply06 Dec 2023, 10:54
Official
Hi Muhammed
We made three attempts to reach you on your mobile and sadly could not get hold of you. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team