TM
Tshililio M

1 reviews | Active since Sept 2013

20 Aug 2022, 15:09

Standard Bank stuck in 1962 in customer service.

Standard Bank surely does not want to make things easy. I wanted to change my debit order date and I sent an email to *** . I got a reply from Neo Mogorosi who asked security questions which In answered and I have never got a reply since then. Seems Standard Bank desperately want us to fill their branches.

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Replies (1)
Standard Bank
Standard Bank's reply20 Aug 2022, 16:23
Official
Hi Tshililio

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
***