NW
Nadine W

1 reviews | Active since Mar 2023

14 Jul 2025, 11:45

Standard Bank strikes again!

My husband makes payment of his vehicle finance EVERY WEEK. He gets a phone call this morning from Standard Bank Vehicle Finance saying he owes over R5000.00!!!!!!! It is clear to me that regardless if you pay something to Standard Bank they just don't take it into account and hand you over at a drop of a hat. My husband regrets opening up an account with Standard Bank and wishes he had never heard of them. In my opinion they are the worst bank in South Africa.

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Replies (5)
Standard Bank
Standard Bank's reply14 Jul 2025, 12:36
Official
Dear Nadine

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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NW
Nadine W's update14 Jul 2025, 15:54
Reviewer Update
Good day

My husband is not allowed to take calls during working hours. He has lunch at 12.30 and finishes work at 5:00 p.m.
Standard Bank
Standard Bank's reply14 Jul 2025, 17:07
Official
Good day Nadine,

Thank you so much for the update.

We will ensure to send your message to our service team.

Kind regards
Standard Bank Hello Peter Team
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NW
Nadine W's update15 Jul 2025, 13:18
Reviewer Update
What part of he cannot take calls during working hours do you not understand! He only has a half hour lunch at 12:30 and finishes work at 5:00 p.m.
Standard Bank
Standard Bank's reply15 Jul 2025, 14:57
Official
Good day Nadine,

Thank you so much for the update provided above.

We will ensure that our team gets in touch with you shortly.

Kind regards
Standard Bank Hello Peter Team
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