AC
Assia C

1 reviews | Active since Oct 2015

19 Jun 2017, 07:30

Standard Bank Strikes Again

<p>This weekend Standard Bank took it upon themselves to block my accounts because apparently I am not FICA compliant. Forget the fact that I had to FICA three times when this whole FIC nonsense and that I have upgraded my acccount and have in the last three months had to collect new cards from the bank as the old ones had expired, I get the SMS after hours and obviously Standard Bank keep office hours so I was unable to do anything until Monday, I had to drive to work on fumes as I had no access to MY MONEY. Thank you Standard Bank for really taking great care of clients who have been with you for over 20 years!</p>

0
Replies (6)
Standard Bank
Standard Bank's reply10 Jul 2017, 12:27
Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

***

Standard Bank
Standard Bank's reply14 Jul 2017, 11:31
Official

Thank you for your feedback.

Standard Bank
Standard Bank's reply14 Jul 2017, 11:31
Official

Thank you for your feedback.

Standard Bank
Standard Bank's reply14 Jul 2017, 11:31
Official

Thank you for your feedback.

Standard Bank
Standard Bank's reply14 Jul 2017, 11:31
Official

Thank you for your feedback.

Standard Bank
Standard Bank's reply14 Jul 2017, 11:39
Official

Thank you for your feedback.

The recent attempts to call you have not been successful, hence sending you an email.

It is not our intention to inconvenience you in any way.

Regards

Zuziwe Mdingi

Complaint Resolution Centre