MW
MBULUNGENI W

1 reviews | Active since Sept 2022

08 Feb 2023, 10:05

STANDARD BANK STOPPED MY BUSINESS ACCOUNT

My business account just got stopped without letting me Know , this bank is not safe at all......I Wont recommend it to anyone

0
Replies (11)
Standard Bank
Standard Bank's reply08 Feb 2023, 10:06
Official
Hi Mbulungeni

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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MW
MBULUNGENI W's update08 Feb 2023, 10:19
Reviewer Update
As am waiting to see what will happen as u dont serve your clients right....I would like my Issue to be resolved or better to close the account as i dont want to face the same problem again and again.
Standard Bank
Standard Bank's reply08 Feb 2023, 10:23
Official
Hi Mbulungeni

Thank you for getting back to us. We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 
Standard Bank Hello Peter Team
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MW
MBULUNGENI W's update08 Feb 2023, 10:24
Reviewer Update
Thanks
Standard Bank
Standard Bank's reply08 Feb 2023, 10:39
Official
Hi Mbulungeni 

You're welcome.

Kindest regards, 
Standard Bank Hello Peter Team
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MW
MBULUNGENI W's update09 Feb 2023, 13:07
Reviewer Update
how long does it takes to resolve the issue as it has not been solved yet ?
Standard Bank
Standard Bank's reply09 Feb 2023, 13:11
Official
Hello Mbulungeni

We have requested the team to provide us with turn around time. We will communicate this with you shortly. 

Regards
Standard Bank Hello Peter Team
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MW
MBULUNGENI W's update23 Feb 2023, 15:27
Reviewer Update
The issue has not been requested its been 3-5 days now without nothing
Standard Bank
Standard Bank's reply23 Feb 2023, 17:16
Official
 Hello Mbulungeni

We apologize for the delay and have asked our business team to respond to this issue as soon as possible.

Our staff will respond to you.

Regards
Standard Bank Hello Peter Team
*** 
MW
MBULUNGENI W's update23 Feb 2023, 22:27
Reviewer Update
So its gonna takes another 5 days ?
Standard Bank
Standard Bank's reply24 Feb 2023, 07:48
Official
Hi Mbulungeni

Thank you for reaching out to us. We will get back to you before the day ends.

Kindest regards, 
Standard Bank Hello Peter Team 
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