AF
Ayanda F

1 reviews | Active since Apr 2025

24 Apr 2025, 12:43

standard bank stopped my account

Good day hello peter,

I am Ayanda fuwani. My account with standard bank had been stopped since February. i was at the branch to find out why my account was stopped and a consultant put me on the phone with the ***** department where i was told the reason for the stop was due to a transaction i had last year 29th october 2024.

I kept calling day after day and each time was told the investigators are still busy with the case. i asked the consultant the turn around time for the case and she would not have an idea until i called again about 3 weeks ago and was further advised to send a sworn police affidavit to the banks ***** email. I swore the affidavit immediately and sent to the email as advised but have been getting only auto responds with no one attending to the case and the account still stopped.

Please assist with reaching out with standard bank as my clients are indeed on my neck with funds in the account for jobs i am yet to deliver on. I just need someone to respond in other to know the way forward and what to tell my clients as i am yet to deliver on a lot of jobs and they are demanding refunds from me while the funds are still held by standard bank.

below are my details.

Account number: *** Account name: Newleaf consultant pty ltd

ID NUMBER: ***...

Kinds regards ms Ayanda Fuwani

0
Replies (4)
Standard Bank
Standard Bank's reply24 Apr 2025, 12:45
Official
Dear Ayanda F, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply24 Apr 2025, 13:12
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously. 

We will revert with feedback as soon as possible. We appreciate your patience. Thank you.

Kindest regards,
Standard Bank Hello Peter Team 
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AF
Ayanda F's update25 Apr 2025, 13:25
Reviewer Update
Good day,

I wrote yesterday regarding my account that has been stopped since the 9th of february and have been battling to get responds from standard bank even after the affidavit i was asked to send. can you please help me get the investigator to email me. its taken more than forever and my clients are threatning to sue me for not doing their jobs.

regards
Ayanda fuwani
Standard Bank
Standard Bank's reply25 Apr 2025, 13:51
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously. 

We will revert with feedback as soon as possible. We appreciate your patience. Thank you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***