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Gavin C

1 reviews | Active since Sept 2012

08 Nov 2021, 17:09

Standard Bank stop my credit card for no reason!!

Standard Bank just for no reason stops my Credit Card. This caused me huge embarrassment at Pick n pay. I then phone them and am put on hold for 20min and then get cut off.

Standard Bank YOU phone me back!!!

0
Replies (2)
Standard Bank
Standard Bank's reply09 Nov 2021, 01:52
Official
Hello Gavin, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply17 Nov 2021, 16:01
Official
Dear Gavin C

Thank you for allowing us the opportunity to look into your matter.
 
Another email response has been sent to you today.
 
We appreciate your support and loyalty.
 
Kind regards, 
Customer Resolution Centre
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