TM
Tabisa M

1 reviews | Active since Jul 2015

02 Jul 2015, 08:39

STANDARD BANK stop confusing us

Why are transactions going off the account WAY after the transaction took place but the SMS confirmation shows the money as being debited immediately????? What's the point of having a bank if you have to keep your own notes of your account summary just so you don't get confused?!! This makes it so hard to budget because you don't really know how much you have in your account, what's been really paid for and what hasn't..again,what's the point of having a bank?

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Replies (1)
Standard Bank
Standard Bank's reply02 Jul 2015, 10:40
Official
Hello TabiMene,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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