Standard Bank stole R4000 from me

Item: Standard Bank
Rating: 1
Author: Victoria R

Rightfully ****** of R4000!!!

R4000 has gone missing from my credit card.

Tried to deposit R4000 to my CC card and decided to cancel and rather deposit R3650 into my savings. Only to see that R4000 has mysteriously disappeared from my CC account. Was on the phone and told to wait 24 hours it is now 36 hours and no change.

I want my money!!!!!!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

11 Nov 2020, 04:57

Dear Victoria Rust

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
**********

********** (fax)
***********

Standard Bank's reply11 Nov 2020, 04:57

Official

Dear Victoria Rust

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
**********

********** (fax)
***********

Standard Bank's replyOfficial

13 Nov 2020, 16:29

Good day Victoria,

Thank you for posting your comments.

Please be advised that an email was sent to you requesting further details.

Awaiting your response.

Kind regards,

Complaint Resolution Centre

Standard Bank's reply13 Nov 2020, 16:29

Official

Good day Victoria,

Thank you for posting your comments.

Please be advised that an email was sent to you requesting further details.

Awaiting your response.

Kind regards,

Complaint Resolution Centre