RB
Ramesh B

1 reviews | Active since Feb 2015

15 Oct 2019, 18:31

Standard Bank stole my money

One star is too goo. After earning over R6000 in U count rewards program, standard bank conveniently lost track of my points and transfer it to my new account. I have raised it with my account manager and to date which is two years later, they have not solved the problem. Warning to all standard bank users, change your bank as standard bank will ***** your rewards as well and not let you know. It happened to me, just a matter of time it will happen to you.

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Replies (1)
Standard Bank
Standard Bank's reply15 Oct 2019, 19:35
Official
Hello Ramesh
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Sandisiwe Gawulana
Complaint Resolution Centre
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