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Bongintethelelo M
1 reviews | Active since Dec 2015
13 Nov 2019, 06:37
Standard bank stole my money
On Sunday 10 Nov 2019 I tried withdrawing money from standard bank ATM in pinetown sanlam centre 4500 . I then received a receipt that said techinical at the same I also received a SMS stating that the money was withdrawn . I then Immediately called standard bank from the ATM they then promised that the money will be reflected onto my account after 24 hrs but till today the money has not t reflected to my account and I have to pay for my wedding ring it stressful.
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Replies (2)
Standard Bank's replyOfficial
13 Nov 2019, 16:12Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply13 Nov 2019, 16:12
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
14 Nov 2019, 15:09Dear Bongintethelelo
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply14 Nov 2019, 15:09
Official
Dear Bongintethelelo
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***