BM
Bradley M

1 reviews | Active since Sept 2014

28 Nov 2023, 17:06

Standard bank stole my money

On Friday the 24th November 2023 I made a immediate EFT payment of R16000 to my personal Capitec Savings account. The money just disappeared and never reached my Capitec account. I had to call several time but nobody can help all they say is we going escalate the matter. I finally received a reference number on the 27th November 2023 the evening. Then the morning of the 28th November 2023 I received an SMS saying my matter has been resolved. I called the morning to query as I have not received my money yet. They say Capitec says my account has credited I send them statement proving I have not received anything. Standard is bunch ***** with *********** staff. That have no clue. Dont do business with these ******!!!!!! I want my money

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Replies (1)
Standard Bank
Standard Bank's reply28 Nov 2023, 17:08
Official
Good day Bradley

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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