PN
Phumzile N
1 reviews | Active since Jun 2017
05 Jul 2024, 06:21
Standard bank stole my money.
I made a card purchase on the 27 of June, the store said they didn't receive my payment but it went off from bank. So I had to pay cash. Mind you that's now a double payment. The store said the bank will reverse the payment. So on Monday I called the bank for this issue as the transaction remains on outstanding card authorisation. They said It should take 3 days. Is the bank now *****ing from me. Cause this doesn't clear.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
05 Jul 2024, 07:02Dear Phumzile
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jul 2024, 07:02
Official
Dear Phumzile
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***