NM
Njabuliso M

1 reviews | Active since Dec 2023

19 Jul 2024, 17:07

Standard Bank stole my money.

I was a victim of the recent *****/breach that took place at Standard Bank.

I logged a case at Std Bank Preller Square in Bloemfontein and ordered a new card, I explicitly asked for the card to be DELIVERED AT PRELLER SQUARE.

My case was investigated and confirmed but I wasn’t refunded the full amount, I don’t know why.

To make matters worse, I received SMSes informing me that my card has been delivered at Std Bank Westgate in Joburg. Whiskey Tango Foxtrot!

Been reporting this matter to Std Bank on X and they have been promising to call me everyday for a week now. I want all my money back!

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Replies (1)
Standard Bank
Standard Bank's reply19 Jul 2024, 17:12
Official
Good day Njabuliso

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 
We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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