MG
Manie G
1 reviews | Active since Jun 2019
16 May 2024, 09:38
Standard bank still living in the Middle ages.
Why do I need to go to a branch for a simple email change request?
Thank you for your email.
You need to visit your nearest Standard Bank branch as they are best equipped to assist you with your amendment request.
Please note you need to submit proof of residence not older than 3 months and your ID document.
You are welcome to contact us, should you require further assistance.
Kind regards
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
16 May 2024, 10:10Hi Manie
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply16 May 2024, 10:10
Official
Hi Manie
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
16 May 2024, 11:22Hi Manie
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply16 May 2024, 11:22
Official
Hi Manie
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
MG
Manie G's updateReviewer Update
24 May 2024, 14:36No call as yet. Phoned the call centre again today and was advised the same - yet on my bank account the new email is listed.
MG
Manie G's update24 May 2024, 14:36
Reviewer Update
No call as yet. Phoned the call centre again today and was advised the same - yet on my bank account the new email is listed.
MG
Manie G's updateReviewer Update
24 May 2024, 18:48 This matter is receiving our attention.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
It's been more than a week to update a email address.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
It's been more than a week to update a email address.
MG
Manie G's update24 May 2024, 18:48
Reviewer Update
This matter is receiving our attention.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
It's been more than a week to update a email address.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
It's been more than a week to update a email address.
Standard Bank's replyOfficial
25 May 2024, 11:52Hi Manie
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply25 May 2024, 11:52
Official
Hi Manie
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***