1 reviews | Active since Mar 2009
Standard Bank ........ Still and once again.
I refer to my previous review. IT GETS EVEN WORSE.
I get a reply from *** that the request has been rejected. In order for them to look at the request I must send various documents (for the 6th time) and then email them to: to ***. This is duly done.
I get an almost immediate response from Deceased Queries telling me that the Deceased Estates Portal is off line and I must now submit them to .......... now wait for this ............................... ***
Why would anyone want to bank with Standard Bank.
I am looking forward to a long drawn out battle with Standard Bank to get what is, essentially, a query that given the electronic systems they have in place a junior clerk could possibly answer in 5 minutes.
Standard Bank shame on you!!!!!!!!!!!!!!!
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***