BG
Bennett G
1 reviews | Active since Apr 2021
29 Aug 2024, 13:39
Standard Bank *****sters
Good day,
The long and short is , I have settled both my personal loan and credit card account with Standard Bank after it was handed over. This was in February and the other one in April 2024.
Since then they have not updated the difference on my ITC report after I phoned them several times, and the answer is the same, "they are busy with it, it will reflect within two weeks"
It is now 29 August 2024 and still nothing has been done. I know all calls are recorded and I have emails as proof ,so please can someone assist me with this because now the outstanding amounts are still growing interest and they say I keep on missing payments.
regards
Bennett van der Gryp
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
29 Aug 2024, 13:44Dear Bennett,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Aug 2024, 13:44
Official
Dear Bennett,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
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Bennett G's updateReviewer Update
29 Aug 2024, 13:48Please I am waiting on your call , by doing the right thing my credit score is getting a beating because of Standard Bank
BG
Bennett G's update29 Aug 2024, 13:48
Reviewer Update
Please I am waiting on your call , by doing the right thing my credit score is getting a beating because of Standard Bank