JC
Johan C

1 reviews | Active since Apr 2021

30 Apr 2021, 10:51

Standard bank *****s money

If I could give 0 stars I would, Complete *********** business. After closing my account and after paying a settlement amount they still take money off my account?? I phoned them after an hour on the phone with a consultant he hangs up, because he cannot help me?? I phoned again and a different consultant also hang up after they told me to hold for a few minutes. Bad service is one thing, but *****ing someone's money is another thing. Don't even trust this bank, Standard banks service is below standard and really poor

0
Replies (1)
Standard Bank
Standard Bank's reply01 May 2021, 07:29
Official
 Hello Johan,   Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)
 ***