MB
Marietjie B

1 reviews | Active since Aug 2020

06 Aug 2020, 22:11

Standard bank *****ling from me

Standard bank blocked my account a week ago for only 2100 that was paid into my account have spent every single day since Monday at the bank from opening till closing woodmead branch no one has answers head office has no explanation I'm kicked out of my place cause I can't access my money to pay rent no one wants to help they *****ling from the poor lost our jobs they take the last we have

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Replies (3)
Standard Bank
Standard Bank's reply06 Aug 2020, 23:51
Official
Hello Marietjie
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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MB
Marietjie B's update07 Aug 2020, 00:13
Reviewer Update
I'm tired of apologies been a loyal customer for 20 years never ever have I received such bad treatment tired of going up and down calling no one takes this matter seriously standard bank *****ling from its own loyal customer's
Standard Bank
Standard Bank's reply18 Aug 2020, 08:54
Official
Hello Marietjie 

Thank you for allowing us the opportunity to look into your matter. 
We confirm that the matter was adopted and resolved.
Kind regards 
Complaint Resolution Centre 
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