DG
Doreen G

1 reviews | Active since Nov 2019

25 Mar 2020, 11:21

Standard Bank *****ING money via FORCED DEBIT ORDER

So Standard bank used my CARD NUMBER (my bank card is pretty new, so I would like to know how they got hold of it)???? They used it to do a Naedo Debit Order of R2000.... they try and do this EVERY SINGLE MONTH. I do have a personal loan with them, that Ive had for a few years now and pay it monthly EVERY SINGLE MONTH. I want to know how did you get access to the number on my card- physically? like, how ***** are you???? Don't ***** my money Standard bank!

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Replies (2)
Standard Bank
Standard Bank's reply25 Mar 2020, 15:04
Official
Dear Doreen
 
Thank you for posting your comment.
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support 
 
Kind regards 
 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply03 Apr 2020, 11:41
Official
Dear Doreen

Kindly be informed feedback has been given to you on email.

This matter is now closed.

Kind regards
 
Complaint Resolution Centre
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